Key Features Overview | Brand24
Master Media Monitoring with Brand24
Become a media monitoring expert in no time and make the most of everything Brand24 has to offer!
Join 4000+ Brands in the AI Revolution
Analyse the reach and sentiment of your brand
React in real-time with customised alerts
Create personalized reports for competitive analysis
Get personalized recommendations with AI-Brand Assistant
New feature.
Context Search.
Find exactly what you're looking for, no matter how complex the topic. Simply type a short phrase, and Context Search will filter out irrelevant mentions, highlighting only those that truly match your intent. Forget long Boolean strings and endless filtering.
Less clutter, more clarity.
Demographics.
Get to know your audience like never before.
The new Demographics tab reveals the age, gender, occupation, income level, education, and interests of your audience. See who your message resonates with and how it spreads across different platforms and countries.
Brand24 for Enterprise level needs.
Language and geolocation filters.
Filter millions of mentions by country, region, and language to focus only on the markets that matter. Segment global conversations with precision without being distracted by irrelevant global chatter.
Sentiment Analysis in all languages.
Get accurate sentiment insights in every language your audience speaks. Monitor global brand perception without translation delays, third-party tools, or manual review.
Quick Share Reports, PDF/CSV/PPTX Reports.
Deliver insights in seconds. Share dashboards via link with one click, or export clean, customized and presentation-ready reports in PDF, CSV, or PPTX.
MCP and API Integration.
Connect Brand24 to your internal systems, BI dashboards, and AI tools. Automate data flow, build custom reports, and integrate insights into enterprise-wide workflows.
LLM Listening.
Powered by
Stay ahead of the shift from search to chat. Control how AI-powered platforms talk about your business.
Discover how your brand appears in conversations with seven leading AI chatbots, from ChatGPT and Gemini to Claude and Perplexity.
Stay ahead of the shift from search to chat by controlling how AI-powered platforms talk about your business.
- Measure your brand's visibility across 9 top AI models.
- Benchmark your share of voice against key competitors.
- Track prompts that surface your brand in AI responses.
- Discover top sources shaping AI-generated answers.
AI Driven Feature.
Discover the exceptional AI features within the Brand24 tool. Our team of 6 talented R&D experts is continuously revolutionizing the market by developing cutting-edge AI solutions.
Brand Assistant.
Chat GPT’s smarter alternative. Equipped with all your data, mentions, brand health, and so much more. Ask him about anything.
Anomaly Detection.
Identify unusual spikes in the number or reach of mentions. Quickly address potential issues or capitalize on emerging trends.
AI Insights.
Get personalized suggestions as ultra-customized weekly reports. AI Insights feature charts, metrics, trend analysis, and recommendations. Learn more
Sentiment Analysis.
Understand how people feel about your brand. Automatically detect if your mentions are positive, neutral, or negative. Learn more
Topic Analysis.
Quickly check the topics your target audience is discussing. Analyze them by reach, mentions, sentiment, and share of voice.
Advanced filtering
Refine your social listening by applying precise filters, enabling you to focus on the most relevant mentions and save time in your analysis.
AI Anomaly Detector
The insights for sudden spikes in reach or mentions are available under the exclamation mark icon on the mentions tab.
AI Brand Assistant
Detailed insights, competitor analysis, and contextual comparisons to help you make better, data-driven decisions.
AI Insights
Insights and analysis based on processed data including charts, metrics, and trend analysis, helping businesses make informed decisions and refine their strategies.
AI Topic Analysis
Text analysis that allows you to identify and distinguish various topics present in a collection of internet mentions.
Context of Discussion
Reveal the sentiments and key themes in brand mentions, offering insights into how your audience perceives your brand.
Influence Score
Identify source or author with the greatest impact on your social media or the web.
Presence Score
Metric that indicates how is your online presence performing to understand the online popularity.
Reach
Estimate how popular a given source is and how powerful their mention of you can be.
Sentiment Analysis
Recognize and categorise opinions expressed in the text to determine overall sentiment.
Voice Share
Measure your brand’s visibility across various marketing channels in comparison to your competitors, and evaluate your market share.
Personalized Notifications
Notifications are customized alerts based on your chosen filters, keeping you informed about key events.
Reputation Score
Overall sentiment and impact of online mentions, providing a single, easy-to-understand metric that reflects your brand’s online reputation.
Storm Alerts
Notification of sudden changes in mention volume or reach, with key mentions and buzz stats included.
E-mail Reports
Regularly receive a summary of your project’s key metrics in your inbox, effortlessly staying informed and up-to-date.
Excel
Export detailed data from your monitoring projects into Excel spreadsheets for in-depth analysis and reporting.
Powerpoint
Export monitoring data and insights into ready-to-use PowerPoint presentations for easy sharing and reporting.
Infographics
A visually appealing summary of your project’s key metrics, making it easy to share and analyze data insights at a glance.