Brand Intelligence Built for Action.

Your brand reputation moves fast. Use mention tracking, real-time alerts and AI-powered insights to stay ahead.

Join 4000+ Brands in the AI Revolution

Real-time brand monitoring.

Get full visibility into your brand online.

Manually tracking mentions across platforms is impossible. But Brand24 makes it effortless.

25.000.000+ channels.

Track online mentions everywhere – across social media platforms, news, blogs, forums, online reviews, and more.

React faster with real-time alerts.

Quickly identify brand threats before they escalate. Tailor alerts by sentiment, influence score, or source type. Choose between Slack, Teams, email, or in-app.

AI-powered brand intelligence.

Are you drowning in data? AI cuts through the noise and shows you what truly matters.

AI Insights.

Access concise, personalized reports made from thousands of online mentions. Identify key themes, common complaints, and recommended actions.

Sentiment & Emotion.

Get a clear picture of customer sentiment, how people perceive your brand, and how that perception changes over time.

Brand Assistant.

Save your time by using AI to research and create solutions. Think of it as ChatGPT powered by all your brand data, mentions, and more.

Intent Analysis.

Discover what actions people plan for your brand. Are your mentions promotional, informational, about questions, opinions, or something else?

Competitive intelligence.

Every missed insight is a lost customer.

Start benchmarking your brand performance. Stay ahead of competitor campaigns, crises, and wins.

The Comparison Tab.

Understand how your brand stacks up using metrics like share of voice and sentiment. Compare customer satisfaction and gain a competitive edge.

Identify opportunities & risks.

Use the resulting insights to predict customer behavior, reduce customer churn, and improve marketing campaigns.

Automated reporting.

Reports that used to take hours? Now they’re ready in seconds.

Deliver instant, data-rich updates. Customize them to fit your needs. Share with your team or clients with just a few clicks.

PDF, Excel, and email reports.

Export your analytics in the format you need. Download branded, presentation-ready PDFs, share online links, work with raw data in Excel, or get updates straight to your inbox.

Summarize what matters with AI.

Turn thousands of online mentions into clear, actionable insights. AI highlights the most important trends, topics, and sentiment shifts in one powerful summary.

Don't drown in information.

Endless scrolling kills productivity. Get the right data, exactly when you need it, thanks to Brand24’s brand intelligence.

Sort mentions by date or relevance to quickly identify high-priority risks or opportunities.

Filter them by:

• Sources.
• Specific words or phrases.
• Include or exclude phrases.
• Sentiment.
• Language or location.
• Influence Score.
• & more.

Your brand is always being talked about.

Are you part of the conversation?

Brand visibility.

You can’t improve what you can’t measure. See exactly how visible your brand is online.

And remember, every spike in attention tells a different story.

Presence Score.

Measure how visible your brand is online. Get a simple, powerful metric based on volume, influence, and reach of mentions. Track progress over time.

Events Detection.

Spot unusual spikes in reach or mention volume. Quickly find what real-life event caused the surge, from PR crises to viral customer complaints.

Why use Brand24 as a brand intelligence tool?

Improve customer satisfaction.

Track consumer behavior and customer sentiment in real-time to optimize every action. Use these insights to deliver an exceptional customer experience.

Actively manage brand reputation.

Brand24 gives you the right tools to monitor, analyze, and react to potential crises. Stay in control and maintain customer trust across all digital channels.

Save your valuable time.

Let automation handle the data collection. No need to analyze them manually. Focus on improving customer loyalty and reaching performance goals.

Ensure brand protection.

Get help identifying potential risks, such as brand abuse, counterfeit products, executive impersonation, or fraudulent domains. Spot them before any damage.

Gain a competitive advantage.

Brand24 provides a comprehensive platform to fuel your strategy. Get real-time visibility of your competitor's actions and actionable insights.

Drive performance.

Turn real-time data related to your brand into positive change. Let Brand24 help you reach performance goals and provide greater business value.

Brand24 is an online social listening tool that you can use for market research to identify business opportunities, industry research, and trend analysis.Or you can use it to track your competitors to see what is being said about them, and even generate competitive analysis reports across brands to compare what exactly consumers are feeling in real-time.

Frequently Asked Questions:

What is Brand24?

Brand24 is a social listening platform that uses advanced artificial intelligence to analyze all your mentions. It's a powerful tool for media monitoring, competitive analysis, and customer sentiment tracking. Brand24 helps you understand how your brand is perceived online across 25M+ digital sources.

• Gain real-time data from social media platforms, blogs, forums, news, and online reviews.
• Turn raw conversations into actionable insights with AI-powered sentiment, intent, and emotion analysis.
• Track brand performance, identify trends, and optimize marketing campaigns based on consumer behavior data.
• Automate reporting and save time with ready-to-use dashboards and summaries.

Why is brand intelligence important?

Brand intelligence is the key to understanding and shaping how your brand is perceived online. It turns scattered data into a clear roadmap for protecting your brand, spotting opportunities, and staying ahead of competitors.

• Detect early signals of PR issues, market trends, or competitor activities to stay ahead of the curve.
• Use Brand24 to measure brand performance, refine marketing campaigns, and spot new opportunities.
• You can quickly detect and address unauthorized use of your brand identity or counterfeit products.

Can I use Brand24 to identify brand threats?

Yes, Brand24 can help you detect brand threats, but it's not a traditional security solution. It tracks mentions of your brand or other keywords across the web, giving you visibility into potential risks.

• Monitor how your brand identity is used across social media platforms, blogs, and third-party sources.
• Detect mentions of potential phishing campaigns, fake mobile apps, or unauthorized use of your name or logo.
• Get real-time alerts about suspicious mentions spikes that may suggest brand attacks or crisis events.
• While Brand24 does not secure sensitive information directly, it gives you the context to act quickly.
• Think of it as brand intelligence software that helps identify external threats. Learn about them before they harm your digital assets or customer trust.